Contact
If you have any questions regarding your order, delivery, returns, or any of our products, our customer support team is here to help.
To ensure we can assist you as quickly as possible, please include the following information in your message:
Full Name: Your complete name
Email Address: The email used when placing your order
Order Number: If applicable
Details of Your Enquiry: A brief description of how we can assist you
Contact Information
Email Address: info@olivialuhman.com
Phone Number: +61 468146973
Store Name: Olivia Luhman
Warehouse Address: Unit 5/90 Mitchell St, #21 Darwin, NT 0800
Business Name: Creations Cove Limited
Company Number: 76891239
Company Address: Room 01, 26th Floor
Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong
Customer Service Hours: MondayāFriday, 9:00 AM ā 6:00 PM (AEST)
Our team is unavailable on weekends, but any messages received will be attended to as soon as possible on the next business day.
Response Time: We strive to respond to all enquiries within 24 hours.
30-DAY RETURNS
Shop with confidence knowing you have 30 days from delivery to request a return if the item doesn't meet your expectations.
FREE AU & NZ SHIPPING
Enjoy free shipping across Australia & New Zealand on every order. Your purchase will be shipped directly to your door with no additional delivery charges.
24/7 CUSTOMER SUPPORT
Our customer support team is here to help with any questions about your order, products, or shopping experience.